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사건 사고
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② 실제로 발생한 사건 사고에 관련된 내용을 다룹니다.
① 주의. 사건·사고 관련 내용을 설명합니다.
② 실제로 발생한 사건 사고에 관련된 내용을 다룹니다.
1. 개요[편집]
2025년 11월 18일 Cloudflare Global Network 오류로 인하여 전세계의 Cloudflare을 쓰는 웹 및 앱이 사용 불능이 된 사태.
2. 에러 상황[편집]
Cloudflare Global Network experiencing issues
Update - The team is continuing to focus on restoring service post-fix. We are mitigating several issues that remain post-deployment.
Nov 18, 2025 - 15:40 UTC
Update - We are continuing to monitor for any further issues.
Nov 18, 2025 - 15:23 UTC
Update - Some customers may be still experiencing issues logging into or using the Cloudflare dashboard. We are working on a fix to resolve this, and continuing to monitor for any further issues.
Nov 18, 2025 - 14:57 UTC
Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Nov 18, 2025 - 14:42 UTC
Update - We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact
Nov 18, 2025 - 14:34 UTC
Update - We are continuing to work on a fix for this issue.
Nov 18, 2025 - 14:22 UTC
Update - We are continuing working on restoring service for application services customers.
Nov 18, 2025 - 13:58 UTC
Update - We are continuing working on restoring service for application services customers.
Nov 18, 2025 - 13:35 UTC
Update - We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates.
We have re-enabled WARP access in London.
We are continuing to work towards restoring other services.
Nov 18, 2025 - 13:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 18, 2025 - 13:09 UTC
Update - During our attempts to remediate, we have disabled WARP access in London. Users in London trying to access the Internet via WARP will see a failure to connect.
Nov 18, 2025 - 13:04 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:53 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:37 UTC
Update - We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.
Nov 18, 2025 - 12:21 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:03 UTC
Investigating - Cloudflare is experiencing an internal service degradation. Some services may be intermittently impacted. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly.
Nov 18, 2025 - 11:48 UTC
Update - The team is continuing to focus on restoring service post-fix. We are mitigating several issues that remain post-deployment.
Nov 18, 2025 - 15:40 UTC
Update - We are continuing to monitor for any further issues.
Nov 18, 2025 - 15:23 UTC
Update - Some customers may be still experiencing issues logging into or using the Cloudflare dashboard. We are working on a fix to resolve this, and continuing to monitor for any further issues.
Nov 18, 2025 - 14:57 UTC
Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Nov 18, 2025 - 14:42 UTC
Update - We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact
Nov 18, 2025 - 14:34 UTC
Update - We are continuing to work on a fix for this issue.
Nov 18, 2025 - 14:22 UTC
Update - We are continuing working on restoring service for application services customers.
Nov 18, 2025 - 13:58 UTC
Update - We are continuing working on restoring service for application services customers.
Nov 18, 2025 - 13:35 UTC
Update - We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates.
We have re-enabled WARP access in London.
We are continuing to work towards restoring other services.
Nov 18, 2025 - 13:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 18, 2025 - 13:09 UTC
Update - During our attempts to remediate, we have disabled WARP access in London. Users in London trying to access the Internet via WARP will see a failure to connect.
Nov 18, 2025 - 13:04 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:53 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:37 UTC
Update - We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.
Nov 18, 2025 - 12:21 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:03 UTC
Investigating - Cloudflare is experiencing an internal service degradation. Some services may be intermittently impacted. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly.
Nov 18, 2025 - 11:48 UTC
SYD (Sydney) on 2025-11-18
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 15:01 UTC
Scheduled - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2025-11-18 between 15:00 and 19:00 UTC.
Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Nov 18, 2025 15:00-19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 15:01 UTC
Scheduled - We will be performing scheduled maintenance in SYD (Sydney) datacenter on 2025-11-18 between 15:00 and 19:00 UTC.
Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Nov 18, 2025 15:00-19:00 UTC
PPT (Tahiti) on 2025-11-18
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 12:00 UTC
Scheduled - We will be performing scheduled maintenance in PPT (Tahiti) datacenter on 2025-11-18 between 12:00 and 16:00 UTC.
Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Nov 18, 2025 12:00-16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 12:00 UTC
Scheduled - We will be performing scheduled maintenance in PPT (Tahiti) datacenter on 2025-11-18 between 12:00 and 16:00 UTC.
Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Nov 18, 2025 12:00-16:00 UTC
ATL (Atlanta) on 2025-11-18
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 07:02 UTC
Scheduled - We will be performing scheduled maintenance in ATL (Atlanta) datacenter between 2025-11-18 07:00 and 2025-11-19 22:00 UTC.
Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Nov 18, 2025 07:00 - Nov 19, 2025 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 07:02 UTC
Scheduled - We will be performing scheduled maintenance in ATL (Atlanta) datacenter between 2025-11-18 07:00 and 2025-11-19 22:00 UTC.
Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Nov 18, 2025 07:00 - Nov 19, 2025 22:00 UTC
Support Portal Availability Issues
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 15:16 UTC
Investigating - Our support portal is currently experiencing issues, and as such customers might encounter errors viewing or responding to support cases. Responses on customer inquiries are not affected, and customers can still reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard, or via the emergency telephone line (Enterprise).
We are working to understand the full impact and mitigate this problem.
Nov 18, 2025 - 11:17 UTC
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 15:16 UTC
Investigating - Our support portal is currently experiencing issues, and as such customers might encounter errors viewing or responding to support cases. Responses on customer inquiries are not affected, and customers can still reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard, or via the emergency telephone line (Enterprise).
We are working to understand the full impact and mitigate this problem.
Nov 18, 2025 - 11:17 UTC
3. 피해 상황[편집]
3.1. 위키[편집]
3.2. 커뮤니티[편집]
- 아카라이브: 로그인 불가.